FAQ
You likely have questions about us and how all this works. Let’s answer them.
Q: What kind of design do you do?
A: At The Dickson Design Group, we are designers that focus on residential projects, both large (full reno or new build) and small (such as kitchen or living-area refresh).
Q: How does the process work once we sign on with you?
A: First we nail down the parameters of the project and draw up a contract. Once that’s signed and you’ve paid our initial deposit, we begin to work through the following steps:
Design planning, which includes detailed measurements, a furniture ‘assessment’, and discussions of any millwork and custom detailing.
A comprehensive design concept that includes every detail including furniture, window treatments, wall treatments, fabric, lighting, rugs, artwork, hardware, art and accessories.
Sourcing and selection, where we bring you a curated selection of options for each element, and then handle the ordering/procurement, delivery, and inspection of your chosen elements.
When construction is involved, we can — and prefer to — play a project management role as well. This ensures your plan is executed exactly as it was envisioned, and makes the process smooth and as stress-free as possible for you.
Since every project is unique, we will provide you with a custom quote based on the information we gather in your in-home design consult. We can also recommend contractors and trades if you wish.
Q: What areas do you serve?
A: We are located in midtown Toronto and generally work with clients within the city as far east as the beach/Scarborough Bluffs, as far west as Etobicoke, and as far north as Sheppard. If you have a project that’s somewhat beyond these boundaries, please reach out anyways.
Q: How does payment work?
A: Most projects are broken down into four payments: a retainer upon signing our agreement, a payment once the designs are complete, and then at least one (and sometimes more) progress payments with the balance due upon completion of the project.
For more information, click here to read a little more about us and our approach, here to meet our team, or here for an overview of the services we offer. You can also view our portfolio of past projects here. When you’re ready, give us a shout — we’d be delighted to speak with you about your project and how we can help.
Q: What’s your design style?
A: Our style is timeless and contemporary, often with classic, mid-century modern, and/or industrial touches, where appropriate.
Q: Do you offer consultations?
A: We are more than happy to hop on a (complimentary) discovery phone call. If you’d like to take the next step from there, we would schedule a preliminary 60-90 minute in-home design consult, where we can discuss your project in more detail. From this consultation our team will have all the pertinent information needed to prepare your fee proposal.
Consultation Fee: $650
Q: When should I engage a designer in my project?
A: The earlier the better! If we can be at the table with you right from the get-go, we can help recommend contractors, set expectations, and — ultimately — get more out of the job. That said, if you already have drawings and a contractor lined up, it’s not too late.
Q: If I choose one of your recommended contractors, do they work for me or you?
A: Good question! They work for you – your contract will be with them directly, but we can coordinate the quoting process. The additional benefits of working with trades we recommend are twofold: firstly, we can vouch for their work. Secondly, you can be sure the process will be smooth as we already have a great working relationship.
Q: I need help ORGANIZING! Can you help me with this?
A: As part of an overall design plan, we can definitely talk about ‘stuff’ management and incorporate strategies to maximize storage. That said, if all you need is help organizing your existing space, we can recommend a lovely professional organizer.
Q: What about landscape design?
A: We have experience in landscape design, and can handle a limited amount as part of a larger project where it makes sense. That said, it’s not our current area of focus.
“Kate did an excellent job decorating my newly built house. She took the stress away, and made outstanding recommendations that matched our style completely. She is on top of things, and does a great job at following up!”